FAQ
Why Press Ons?
How long do they last?
How do I size my nails?
Sizing Kits are REQUIRED before your first purchase or if you’re trying a new shape/ length.
What is included in my order?
How do I order a nail set?
Versatile and beginner friendly. Skip valuable time with nail appointments and required maintenance with ASHJXNAILS Press On Nails. We provide you with salon quality nails, whether you prefer long or short wear time. My handmade press-on nails have the power to change your mood and boost confidence.
How long do they last?
With proper application and care your nails should last 1-3 days with sticky tabs and 1.5-3 weeks with nail glue. All sets can be reused 2-5 times!
How do I size my nails?
Not sure what your perfect nail sizes are and don't want to risk measuring your nails the wrong way? My sizing kits are perfect for you! Measure sidewall to sidewall on bare nails to ensure a proper fit.
If the standard sizes do not align with your measurements, select custom for a personalized touch. If you are in between sizes we recommend sizing up so you can gently file the excess down.
Sizing Kits are REQUIRED before your first purchase or if you’re trying a new shape/ length.
What is included in my order?
Each order includes a 10 piece nail set and a 7 piece prep kit; mini nail file, mini nail buffer, cuticle stick, nail glue, instruction card, alcohol wipes, and sticky tabs.
How do I order a nail set?
On my website I have nail designs to choose from. Custom design sets are established thru Direct Message or email before purchasing. Follow my IG @ashjxnails to keep up with launches/ updates.
REPLACEMENT & RETURNS
Can I order a replacement nail?
Nail replacements are available for purchase if you lose or damage a nail.
What if the nails don’t fit correctly?
We are not responsible if the wrong size is ordered. You will have to pay FULL PRICE for a new set. Sizing Kits are always available to ensure the perfect fit.
DAMAGES & ISSUES
Please inspect your order upon receipt and contact us immediately with your order number and a photo of the items condition, if the items is defective or if you received the wrong item so we may evaluate the issue.
SHIPPING
How long will it take to process and ship my order?
Processing takes 3-5 business days during which your nails are custom made in your sizes.
Nails may be completed before the 3-5 day estimated period.
Shipping usually takes 3-7 business days depending on your location. Please plan your sets accordingly to allow enough time for processing and shipping.
Once your order has shipped, you will receive a shipping confirmation email with tracking information. ASHJXNAILS is not liable for lost or stolen items. ASHJXNAILS is not liable if customers who key in their address incorrectly. If sent to the wrong address, customer must pay the standard $7 for a reshipment.
ASHJXNAILS is not liable for any shipping issues caused by carrier.
Shipping usually takes 3-7 business days depending on your location. Please plan your sets accordingly to allow enough time for processing and shipping.
Once your order has shipped, you will receive a shipping confirmation email with tracking information. ASHJXNAILS is not liable for lost or stolen items. ASHJXNAILS is not liable if customers who key in their address incorrectly. If sent to the wrong address, customer must pay the standard $7 for a reshipment.
ASHJXNAILS is not liable for any shipping issues caused by carrier.